Shipping policy
Shipping Policy
Fast, Reliable Worldwide Shipping
Thank you for choosing Maado.
We're committed to delivering your order as quickly and safely as possible. Every order is carefully prepared by our fulfillment team and shipped with trusted international carriers.
Order Processing
Orders are typically processed within 1–3 business days.
Once your order has been packed and shipped, you'll receive a confirmation email containing your tracking number.
Please note that orders are not processed on weekends or public holidays.
Estimated Delivery Times
🇺🇸 United States
5–12 Business Days
Most orders arrive within one week, although delivery times may vary depending on your location.
🇨🇦 Canada
7–14 Business Days
Delivery times may vary slightly depending on customs clearance and local postal services.
🇦🇺 Australia
7–14 Business Days
Orders are shipped through our international fulfillment network and local delivery partners.
🌍 Other Countries
7–18 Business Days
Delivery times vary by destination and local customs processing.
Order Tracking
As soon as your order ships, we'll email you a tracking link so you can follow your package every step of the way.
If you haven't received your tracking information within 3 business days, please contact our support team.
Possible Delivery Delays
While most orders arrive within the estimated timeframe, occasional delays may occur due to:
- Customs inspections
- Severe weather
- Carrier delays
- Peak holiday seasons
- Unexpected transportation disruptions
We appreciate your patience should any of these situations arise.
Shipping Costs
Shipping costs are calculated at checkout.
From time to time, Maado offers Free Shipping promotions on qualifying orders.
Need Help?
If you have any questions regarding your shipment, our customer support team is here to help.
📧 Support Email: support@maado.com
We aim to respond to all inquiries within 24 business hours.
Thank You
We're grateful you've chosen Maado.
Every order is prepared with care, and we're committed to making sure your experience—from checkout to delivery—is smooth, reliable, and worry-free.
The Maado Team